Questions & Answers

Everything is made to order, just for you, by our print partner Printful. Production takes 2–7 business days; then it ships.

Most US orders arrive 3–5 business days after they ship (so about 1–2 weeks from your order). Shipping is the real carrier cost, shown at checkout, with no markup. For a date that matters — Valentine’s Day, Mother’s Day — order two weeks ahead.

We are an online shop with no storefront, so every order ships to you from the print studio.

Not yet. If you need something shipped abroad, send us a note and we will see what Printful can do.

We will make it right. Send a photo within 30 days of delivery and we will reprint and reship it, or refund it — whichever you prefer.

Because every piece is printed just for you, we can’t take change-of-mind returns or exchanges. Check the size guide before ordering, and ask us anything first.

If we sent a different size than you ordered, that is on us — we replace it. If the size you ordered doesn’t fit, we can’t exchange it, but we are happy to help you pick before you buy.

The Think Roses and Rosa tees are unisex — order your usual size, size up for roomy. The Stop & Smell the Roses tee is a women’s relaxed cut, a little looser through the body. Size charts are on each product at launch.

Inside out, cold, gentle; tumble dry low or hang. Mugs are dishwasher safe; the enamel mug, wine glass and tumbler are hand wash.

Not yet — Printful pours a short list of scents (and unscented). Choose yours at checkout. A rose scent is on our wish list.

Yes — put their address in shipping. Packing slips show no prices.

For the ornament and the card we can — use the custom order form and give us the date you need it by.